Terms and Conditions — 999p Pakistan Betting Platform

1. Acceptance of Terms

By registering an account on 999p, accessing the website at 999p.run or using any of our services — including but not limited to sports betting, live casino, virtual sports, slots and baccarat — you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. This agreement takes effect from the moment you complete the registration process.

These Terms and Conditions form a legally binding agreement between you (the player) and 999p. They apply to all players regardless of how they access the platform — whether via a web browser on a desktop or through a mobile browser on a smartphone. If you do not agree with any part of these terms, please do not use the 999p platform.

999p reserves the right to update these terms at any time. Updated terms will be published on this page with a revised effective date. Your continued use of 999p after any update constitutes acceptance of the revised terms. If a change materially affects your rights, we will notify you via the email address registered to your account.

2. Eligibility and Age Requirements

You must be at least 18 years of age to register for or use a 999p account. By creating an account, you confirm that you are 18 or older. 999p takes age verification seriously. If we have reason to believe that a player is under the age of 18, we will suspend the account immediately, conduct age verification checks and, if confirmed, permanently close the account and return any deposited funds that are not subject to bonus conditions.

In addition to the age requirement, players must not be excluded from online gaming under any self-exclusion programme currently active on their account. If you have previously requested self-exclusion from 999p or from a related gaming network and that exclusion period has not expired, you are not eligible to hold or use an account during that period.

999p is available to players accessing the platform from permitted locations. It is your responsibility to ensure that using an online gaming platform is permitted under the laws applicable to you in your jurisdiction. 999p does not provide legal advice — if you are uncertain about your local position, you should seek appropriate guidance before registering.

• Minimum age: 18 years
• Proof of age may be requested at any time during the account lifecycle
• Accounts found to be in breach of the age requirement will be permanently closed
• Balances held by underage accounts will be dealt with in accordance with applicable requirements

3. Account Registration and Verification

Each player is permitted to hold one account on 999p. Creating, operating or benefiting from more than one account — whether under your own name or using the details of another person — is strictly prohibited and will result in all associated accounts being closed and balances forfeited.

When you register with 999p you are required to provide accurate, complete and current information including your full legal name, date of birth, residential address and contact details. Using false or misleading information during registration is a breach of these terms. 999p is entitled to request supporting documentation to verify the information you have provided at any stage.

Verification documents commonly requested by 999p include:

• Government-issued photo ID (CNIC, passport or driving licence)
• Proof of address dated within the last three months (utility bill, bank statement)
• Proof of payment method ownership (for bank transfers, a screenshot of your account name)
• Any additional documentation that 999p reasonably requires for compliance purposes

Until verification is complete, 999p may place limits on your account including restrictions on withdrawal amounts or maximum bet sizes. Withdrawal requests will not be processed until the account has passed the required verification checks. This process exists to protect players and to ensure that no third party can access your winnings.

4. Deposits and Withdrawals

All financial transactions on 999p are conducted in Pakistani Rupees (PKR). There are no currency conversion charges applied by 999p. The following payment methods are currently supported for both deposits and withdrawals:

Withdrawals will only be processed to the same payment method used for the most recent deposit of equivalent or greater value, unless otherwise agreed with 999p support. This policy exists to prevent financial fraud and to protect all 999p players.

999p reserves the right to apply additional verification requirements before approving large withdrawals. Players at VIP Gold tier and above benefit from expedited withdrawal processing as outlined in the VIP Club section of these terms. 999p does not charge fees on withdrawals — any charges applied by your payment provider are outside 999p's control.

5. Bonuses and Promotions

999p offers various bonuses and promotional offers to both new and existing players. All promotions are subject to the specific terms stated at the time of the offer. General bonus rules that apply across all 999p promotions unless stated otherwise are set out below.

• Bonuses may only be claimed once per player, per promotion, unless stated otherwise
• Bonus funds carry a wagering requirement that must be met before withdrawal is permitted
• Wagering requirements are applied to the bonus amount unless the promotion clearly states otherwise
• Different game types may contribute differently to wagering requirements — slots typically contribute 100%, live casino games may contribute at a lower rate
• Bonuses must be used within the validity period stated at the point of claiming — expired bonuses are forfeited
• 999p reserves the right to withdraw any bonus offer at any time before it has been claimed
• Attempting to exploit bonus offers through systematic betting patterns, arbitrage or coordinated play is prohibited and will result in account closure

VIP cashback bonuses credited through the 999p VIP Club programme are treated as real money with no wagering requirement, unless specifically stated otherwise in the VIP Club terms section below. This is one of the key differences between standard promotional bonuses and VIP loyalty cashback at 999p.

6. Betting and Gaming Rules

By placing a bet or starting a game session on 999p, you accept the rules of that game or bet type as they apply on the platform. The following general rules apply across all 999p gaming products.

• Once a bet is confirmed and the event or game has commenced, bets cannot be cancelled or modified unless a cash-out feature is available and exercised before the relevant event concludes
• In the event of a technical fault during a live casino session or sports bet that prevents a result from being determined, 999p will follow the provider's standard void and refund procedure
• Cricket and sports betting markets are settled in accordance with the official result declared by the relevant governing body — 999p does not accept claims based on unofficial or amended results
• Virtual sports results are generated by certified RNG systems and are final — no appeals will be accepted on grounds of predicted outcomes or form
• Maximum winnings per single bet or game session are subject to limits stated in the relevant product section — 999p reserves the right to apply these limits regardless of bet size
• In live casino, the dealer's decision on game procedure is final — disputes must be raised within the same session via the in-game chat or by contacting support immediately after the session ends

999p takes betting integrity seriously. Any player found to be in possession of advance knowledge of results, participating in match-fixing or attempting to manipulate game outcomes in any way will have their account permanently closed and their case may be referred to relevant authorities.

7. Prohibited Conduct

The following actions are strictly prohibited on the 999p platform. Engaging in any of these activities will result in immediate account suspension, permanent closure and forfeiture of any balance held, pending or active:

• Registering more than one account, or allowing another person to register on your behalf
• Providing false identity information during registration or verification
• Using payment methods that do not belong to you or depositing funds obtained through fraudulent means
• Colluding with other players to exploit game mechanics, bonuses or odds
• Using any automated software, bot or script to place bets or interact with the platform
• Exploiting technical errors or system glitches to gain an unfair advantage — any winnings generated through such errors will be voided
• Engaging in money laundering or using the 999p platform to process funds unrelated to genuine gaming activity
• Abusing or harassing 999p staff, live dealers or other players

999p employs automated monitoring systems and human review teams to detect prohibited conduct. Where suspicious activity is identified, 999p reserves the right to freeze account balances pending investigation without prior notice. Players will be given the opportunity to respond to any findings before a final decision is made.

8. VIP Club Terms

The 999p VIP Club operates across five tiers: Bronze, Silver, Gold, Platinum and Diamond. Entry to the VIP programme is automatic upon registration — all new 999p players begin at Bronze level. Progression through tiers is based on cumulative wagering volume over rolling 30-day periods.

• VIP points are earned at a rate determined by your current tier — higher tiers earn points faster
• Weekly cashback is credited to your account balance every Monday and is withdrawable without wagering requirements
• VIP tier status is reviewed monthly — if your activity falls below the threshold for your current tier, you may be adjusted to the appropriate lower tier
• VIP bonuses, enhanced odds and priority withdrawal processing are benefits tied to your active tier, not to points accumulated
• 999p reserves the right to modify the VIP Club structure, tier thresholds and benefit levels — changes will be communicated with reasonable notice
• VIP accounts that show no activity for 90 consecutive days may be reviewed and tier status reassessed

Diamond-tier players at 999p receive a dedicated account manager who can be contacted directly. The manager provides personalised assistance with withdrawal requests, account issues and promotional queries. This is a service benefit and does not override the standard 999p Terms and Conditions — all platform rules apply to VIP players equally.

9. Account Closure and Suspension

You may close your 999p account at any time by contacting our support team via live chat or by emailing support@999p.run. Before closure is processed, any active bets will be settled according to their natural outcome and the resulting balance will be returned to you via your registered payment method.

999p reserves the right to suspend or permanently close any account in the following circumstances:

• Breach of any provision of these Terms and Conditions
• Failure to complete verification checks within a reasonable timeframe
• Inactive accounts with no login or transaction activity for a period of 12 months (dormancy policy — any remaining balance will be preserved and returned on request)
• Reasonable suspicion of fraudulent, abusive or illegal activity
• Court order, regulatory direction or law enforcement request

Where an account is closed by 999p for breach of these terms, any remaining balance may be forfeited depending on the nature of the breach. 999p will explain the grounds for closure and any decision regarding balance forfeiture. Players have the right to dispute such decisions by contacting 999p support in writing within 30 days of the closure notification.

10. Responsible Gaming

999p is committed to promoting responsible gaming across its entire platform. We provide tools within every player account to help manage gaming activity. These tools are always available and can be applied immediately without waiting for support approval.

• Deposit limits — set daily, weekly or monthly caps on how much you can deposit into your 999p account
• Session time limits — receive a notification or automatic logout when a set playing duration is reached
• Reality checks — periodic on-screen reminders of how long you have been playing and how much you have wagered
• Self-exclusion — temporarily suspend your account for a set period (minimum 24 hours, up to 5 years) or permanently close it
• Cool-off periods — take a short break of 24 hours, 48 hours or 7 days without full self-exclusion

All responsible gaming tools can be activated through your account settings. Increasing a limit or removing a restriction requires a 24-hour cooling-off period before taking effect. Reducing a limit or activating self-exclusion takes effect immediately. These delays are intentional — they are there to protect you in moments where a decision is driven by emotion rather than clear thinking.

If you are concerned about your gaming habits or those of someone you know, full information and external support resources are available on the 999p Responsible Gaming page.

11. Limitation of Liability

999p provides its services on an "as is" basis. While we make every effort to ensure the platform is available at all times and operates without error, we cannot guarantee uninterrupted service. Scheduled maintenance, server issues, network disruptions or circumstances beyond our control may affect availability from time to time.

To the fullest extent permitted under applicable law, 999p's liability to any player is limited to:

• The return of any stake placed on a bet or game that could not be settled due to a technical fault on 999p's side
• The correction of any demonstrable accounting error in a player's account balance

999p is not liable for any indirect, consequential or special losses arising from your use of the platform, including but not limited to loss of anticipated winnings, lost profits or opportunity costs. The platform is intended for entertainment purposes only — wagering decisions are made entirely at your own risk.

12. Changes to These Terms

999p reserves the right to amend these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised effective date. For changes that materially affect player rights or obligations, 999p will provide advance notice via the email address registered to your account.

If you continue to use the 999p platform after revised terms have been published, you are considered to have accepted the updated version. If you do not agree with any revision, you should cease using the platform and contact support to arrange account closure and withdrawal of any available balance.

Minor updates — such as corrections to language, formatting improvements or clarifications that do not change the substance of a clause — may be made without specific notification. The effective date on this page will always reflect when any change, however minor, was last applied.

13. Contact 999p

If you have any questions about these Terms and Conditions, need help with your account or want to raise a complaint, our support team is available 24 hours a day, 7 days a week.

Complaints should be submitted in writing via email to support@999p.run with the subject line "Formal Complaint". 999p will acknowledge receipt within 24 hours and aim to resolve all complaints within 5 business days. If you are not satisfied with the outcome, details of available escalation options will be provided at that stage.