1. Home
  2. Responsible Gaming
Safe Play · Player First · Always

Responsible Gaming at 999p — Play Smart, Stay in Control

Gaming should be enjoyable — something you do for fun, not something that causes stress or financial pressure. At 999p, we provide every Pakistani player with the tools and information needed to keep gaming that way. This page explains what responsible gaming means at 999p, what signs to watch for and how to use the controls available in your account.

Manage My Limits New to 999p
999p
999p — Where Entertainment Stays in Its Place

Every player on 999p has access to free, instant responsible gaming tools

Free Tools
All controls are free and available in every account
Instant Effect
Restrictions activate immediately, no waiting required
24/7 Support
Our team is always available for help and advice
Self-Exclusion
Block your account instantly for any duration you choose
Our Commitment

999p Treats Responsible Gaming as a Core Responsibility

At 999p, responsible gaming is not a page we publish to tick a box. It is a genuine commitment that shapes how we design the platform, how we monitor player behaviour and how we respond when a player shows signs of needing support. We built 999p for Pakistani players who want to enjoy cricket betting, live casino, baccarat and slots as entertainment — and entertainment is only fun when it stays within healthy boundaries.

We know that for a small number of players, gaming can stop being fun and start causing real harm — to finances, to relationships and to wellbeing. The 999p responsible gaming programme exists specifically to address this. We provide tools that every player can use at any time, a support team that takes problem gambling concerns seriously and a self-exclusion system that activates the moment you ask for it.

Every new 999p account automatically has access to the full suite of responsible gaming controls. You do not need to qualify for them, apply for them or wait for them to be enabled. They are there from day one because we believe that prevention is far better than intervention after the fact.

18+ Policy

999p is strictly an 18+ platform. Age verification is conducted on all accounts before any withdrawal is processed. If you believe a minor may have accessed a 999p account, contact us immediately at support@999p.run — we will act without delay.

Player Wellbeing First

Every feature on 999p is assessed for its impact on player wellbeing. We choose not to implement design patterns that are known to encourage excessive play.

Proactive Monitoring

999p's systems monitor for patterns associated with problem gambling — such as sudden increases in bet sizes or very long sessions — and flag accounts for a welfare check.

Non-Judgemental Support

Our support team is trained to handle responsible gaming conversations with empathy and discretion. No player will ever be made to feel embarrassed for asking for help.

Transparent Data

Your gaming history, session durations and PKR spending are all visible inside your 999p account so you always have a clear picture of your activity.

Account Controls

Responsible Gaming Tools Available on 999p

All of the following tools are free, accessible directly from your account settings and take effect as described below. You never need to contact support to activate a restriction — though our team is always available if you prefer to speak to someone.

1
Deposit Limits

Set a daily, weekly or monthly cap on how much PKR you can deposit into your 999p account. Choose an amount that matches your entertainment budget — not your maximum possible spend.

Reducing a limit takes effect immediately Increasing a limit has a 24-hour delay
2
Loss Limits

Set a maximum amount in PKR that you are comfortable losing over a set period. Once your loss limit is reached, your ability to place further bets is suspended until the limit period resets.

Applies immediately when set
3
Session Time Limits

Set a maximum playing session length. When the limit is reached, 999p will display a clear notification and, if you choose, automatically log you out. Time flies when you are playing — this tool keeps you aware.

Active from the next session
4
Reality Checks

Receive periodic on-screen reminders at intervals you choose — every 15, 30 or 60 minutes. Each reminder shows how long you have been playing and how much you have wagered in that session.

Configurable from account settings
5
Cool-Off Periods

Take a short break from 999p without committing to a long self-exclusion. Cool-off options are 24 hours, 48 hours, 7 days or 30 days. Your account is suspended for the chosen period — no exceptions.

Takes effect immediately
6
Self-Exclusion

Block your 999p account for a set period of 3 months, 6 months, 1 year, 5 years or permanently. During self-exclusion, you cannot log in, deposit or bet. Reactivation after a set period requires a 24-hour cooling-off confirmation.

Instant and irrevocable for the chosen period
Where to Find These Tools

All responsible gaming tools are located in Account Settings → Responsible Gaming inside your 999p account. If you cannot find them or prefer to have a limit applied by our team, use live chat or email support@999p.run — we will action the request immediately.

Budget Tool

Work Out Your Monthly Gaming Budget

A good rule of thumb for responsible gaming is to treat your gaming budget like any other entertainment expense — cinema tickets, eating out, a subscription service. Set aside an amount you are genuinely comfortable losing entirely, because that is always a real possibility.

Use the slider below to find a monthly deposit limit that makes sense for your situation. Once you have a number in mind, set it as your monthly deposit limit in your 999p account settings. The limit will prevent you from depositing beyond your chosen amount, no matter what.

There is no judgement attached to whatever number you choose — whether it is Rs 500 or Rs 20,000, the important thing is that it is an amount you have consciously decided on rather than an amount that just happens.

Monthly Gaming Budget Simulator
Monthly Income (PKR)
Rs 50,000
Rs 20,000Rs 500,000
Gaming Budget % of Income
2%
1%10%
Suggested Monthly Deposit Limit
Rs 1,000
This is a starting point — you can set any limit that feels right for you
Set This Limit on 999p
Warning Signs

Recognising When Gaming Becomes a Problem

Problem gambling can develop gradually. It often starts as harmless fun and shifts slowly — the bets get a little bigger, the sessions run a little longer and the gaming starts to feel less like entertainment and more like a habit you cannot easily stop. Being aware of the warning signs is the first step towards addressing them.

The signs listed here are based on widely recognised indicators of problem gambling. If you recognise several of these in your own behaviour, it is worth taking them seriously. You can use the self-assessment quiz further down this page to get a clearer picture.

999p
Awareness Is the First Step

Recognising the signs early makes getting support straightforward at 999p

Betting more than you intended to, or more than you can comfortably afford to lose
Chasing losses — placing more bets to try to recover what you have already lost
Gaming sessions running much longer than you planned, including late at night
Feeling restless, irritable or anxious when you are not gaming or cannot access your account
Gaming is affecting your relationships — family, friends or work are noticing a change in you
Borrowing money, using savings or cutting back on essential expenses to fund gaming
Hiding your gaming activity or the amount you spend from people close to you
Needing to increase your stakes over time to feel the same level of excitement
Trying to stop or cut back on gaming repeatedly without success
Not Sure If This Applies to You?

Recognising one or two of the above occasionally does not necessarily mean you have a problem. But if several feel familiar on a regular basis, it is worth acting on it. Use the self-assessment quiz below or contact the 999p support team — there is no obligation and no judgement.

999p
The Balance Between Fun and Control — 999p Helps You Find It

Every 999p player has full access to the tools that keep gaming enjoyable and sustainable

Self Check

Quick Self-Assessment — How Is Your Gaming?

Answer these questions honestly. This is not a clinical tool — it is a quick way to prompt reflection. There are no scores, no right answers and nothing is sent anywhere.

1
In the last month, have you spent more on gaming than you originally planned when you logged in?
2
Have you ever chased a loss — placed more bets specifically to try to win back money you had already lost?
3
Has anyone in your family or circle expressed concern about the amount of time or money you spend on gaming?
4
Do you find it difficult to stop playing even when you intended to finish a session earlier?
5
Has gaming ever affected your ability to pay for essential expenses like rent, groceries or bills?
A Note Based on Your Responses

Thank you for taking a moment to think about this. If any of your answers felt uncomfortable, that is worth paying attention to. The most important thing is that you are honest with yourself.

Consider setting a deposit limit or session time limit in your 999p account settings right now — not because you have to, but because it puts you in control. If you would like to speak to someone, our support team is available 24/7 via live chat and they are trained to help, not to judge.

Getting Help

How to Get Support — Step by Step

If you feel that your gaming on 999p is getting out of hand, or if you simply want to set firmer limits before it reaches that point, here is exactly what to do. There is no complicated process — the support is straightforward and your account will remain in good standing regardless of the steps you take.

Step 1 — Log Into Your 999p Account

Go to Account Settings and navigate to the Responsible Gaming section. All controls are available here without needing to contact anyone.

Step 2 — Set a Limit or Take a Break

Choose the tool that fits your situation — a deposit limit, a session time limit, a cool-off period or full self-exclusion. Apply it and it takes effect immediately.

Step 3 — Talk to 999p Support if Needed

If you find the settings difficult to navigate, or if you would prefer to talk it through, our support team is available 24/7 via live chat. They will apply any restriction you request on your behalf, immediately.

Step 4 — Email for Formal Self-Exclusion

If you want a formal self-exclusion applied and confirmed in writing, email support@999p.run with the subject line "Self-Exclusion Request". We will confirm and apply the exclusion the same day.

Step 5 — Keep Going with Support

If you feel you need support beyond what 999p can provide directly, our team can point you toward appropriate resources. You do not have to deal with it alone.

FAQ

Responsible Gaming — Common Questions

No. Self-exclusion on 999p is irrevocable for the chosen period. If you selected a 3-month exclusion, your account will remain suspended for the full three months. After the exclusion period ends, there is a mandatory 24-hour cooling-off period before reactivation can be requested. This design is intentional — it protects you at moments when gaming impulses are strongest.

Your balance is preserved during self-exclusion and can be withdrawn when the exclusion period ends. If you wish to withdraw your balance before the exclusion ends, contact support — 999p will process the withdrawal to your registered payment method while keeping the account suspended for gaming activity.

Increasing any responsible gaming limit is subject to a mandatory 24-hour delay. This delay exists by design — it means that a decision made in the heat of a losing session cannot take effect immediately. Decreasing a limit or applying any restriction always takes effect immediately.

Yes. 999p's platform monitors accounts for behavioural patterns associated with problem gambling — such as rapid session escalation, unusually frequent deposits after losses or very long uninterrupted sessions. When these patterns are detected, our responsible gaming team will reach out with a welfare check. Players are never penalised for these checks — they are a genuine care mechanism.

No. If you create a new account on 999p while a self-exclusion is active on an existing account, that new account will be closed when identified. 999p uses identity matching to detect attempts to circumvent active exclusions. This is a protective measure, not a penalty.

If you are concerned about a family member, the best starting point is an honest conversation. You cannot activate responsible gaming tools on someone else's account — only the account holder can do that. However, if you have reason to believe a 999p account is being used in a harmful way, contact our team at support@999p.run and we will handle the situation with discretion.
Healthy Habits

Six Habits That Keep Gaming Fun on 999p

Responsible gaming is not about avoiding fun — it is about making sure the fun stays fun. These six practical habits are worth building into how you play on 999p.

Set a Budget Before You Log In

Decide how much you are going to spend before you open 999p, not during the session. Setting a deposit limit ensures that decision sticks even if your session goes badly.

Use Time Limits as a Habit

Enable the session time limit feature in your account — even if you feel you do not need it. Having the reminder appear regularly keeps you aware of how long you have been playing.

Never Chase Losses

Chasing a loss is one of the most common ways gaming stops being fun. If you have reached your budget for the session, stop. The next session starts fresh — that is how it should stay.

Avoid Gaming Under Stress

Gaming when you are stressed, upset or trying to escape a problem is a warning sign in itself. 999p is entertainment — it works best when you come to it in a calm, clear headspace.

Check Your Account History Regularly

Your 999p account shows your full transaction and gaming history. Looking at it honestly once a week takes two minutes and keeps your actual spending visible rather than estimated.

Talk to Someone You Trust

If you are not sure whether your gaming is becoming a problem, ask someone close to you. An honest outside perspective is often the clearest signal — and better to hear it early than late.

Play Safe on 999p

Gaming Is at Its Best When You Are in Control

Whether you are setting up a new 999p account and want to start with responsible limits from day one, or you are an existing player who wants to adjust your controls — the tools are always there, always free and always on your side.

Manage My Account Limits Create a 999p Account

18+ only. Self-exclusion and limit tools available immediately after registration. Full terms at Terms and Conditions.